THE HUVEYO PROMISE
Our 14-Day Happiness Guarantee
We want you to love every piece you order from HUVEYO. If you're not happy with your purchase for any reason, you can return it within 14 days of delivery for a refund. And if anything arrives damaged or defective, we'll make it right.
How It Works
How do I start a return?
How do I start a return?
Email info.uveyo@gmail.com within 14 days of delivery with your order number. We'll reply with return instructions and the return address.
What are the return conditions?
What are the return conditions?
Items must be unworn and in their original packaging, with proof of purchase. Return shipping is paid by the customer, and original shipping charges are refunded only if an order is canceled before it ships.
When will I get my refund?
When will I get my refund?
Once your return arrives and is inspected, we'll email you. Approved refunds are issued to your original payment method within 7 days. Your bank may take a few extra business days to show the credit.
My item arrived damaged or defective
My item arrived damaged or defective
We're sorry! Email us your order number and a photo of the issue, and we'll arrange a replacement of the same item.
Are bundle purchases covered?
Are bundle purchases covered?
Yes. Items bought with our Bundle & Save offers are covered by the same 14-day guarantee. Refunds reflect the discounted price you paid.
Questions Before You Order?
We're real people and we're happy to help. Read the full refund policy or send us a message.