HELP CENTER
Frequently Asked Questions
How much does shipping cost?
How much does shipping cost?
Standard shipping is free on US orders of $70 or more. Under $70, standard shipping is $8. Express shipping is available for $15.
When will my order ship?
When will my order ship?
Most orders are processed within 12 hours. We'll email you tracking details as soon as your order ships.
Where do you ship?
Where do you ship?
We currently ship within the United States.
How do I track my order?
How do I track my order?
Use the tracking number from your shipping confirmation email on our Track Your Order page.
Can I change or cancel my order?
Can I change or cancel my order?
Orders are processed quickly, usually within 12 hours. Email info.uveyo@gmail.com as soon as possible with "Cancel My Order" or "Change My Order" in the subject line, plus your full name and order number. Once an order has been processed, it can't be canceled.
I entered the wrong address. What should I do?
I entered the wrong address. What should I do?
Contact us right away. We can update your shipping address only if your order hasn't been processed yet.
What is your return policy?
What is your return policy?
You can return eligible items within 14 days of delivery. See our refund policy for the full details.
Do your pieces make good gifts?
Do your pieces make good gifts?
Yes. Every UVEYO piece is chosen to carry meaning, whether it's a reminder of strength, a little everyday joy, or love for someone special.
How can I contact you?
How can I contact you?
Email us at info.uveyo@gmail.com or use our contact form. We'll get back to you as soon as we can.
Still Have Questions?
We're happy to help. Send us a message and we'll get back to you as soon as we can.